Last Updated: June 2026
SilverOakManor Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SilverOakManor.com (the "Service"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.
We collect information that you voluntarily provide to us, including:
Account Information: Username, password, email address, and age confirmation. Profile Information: Display name, avatar preferences, language settings, and other optional profile details. Gameplay Data: Game history, coin balances, achievements, leaderboard standings, and interaction records. Communication: Messages you send through in-game chat, support tickets, and feedback submitted through our platform. Technical Data: IP address, browser type, operating system, device identifiers, and other technical information collected automatically through cookies and similar technologies.
We use the information we collect for the following purposes:
To create and maintain your account and provide the Service. To improve and optimize our games and platform. To communicate with you about updates, security alerts, and support. To prevent fraud, cheating, and unauthorized access. To enforce our Terms of Service and other policies. To comply with legal obligations and law enforcement requests. To analyze usage patterns and trends to enhance user experience. To conduct research and analytics regarding platform performance.
SilverOakManor uses cookies, web beacons, and similar tracking technologies to enhance your experience. These include:
Essential Cookies: Required for login, session management, and security. Analytics Cookies: Help us understand how you use the Service so we can improve it. Preference Cookies: Remember your settings and preferences. Marketing Cookies: Track interactions to deliver relevant content and advertisements.
You can control cookie preferences through your browser settings, though disabling essential cookies may impact Service functionality. See our Cookie Policy for detailed information.
We do not sell your personal data to third parties. We may share your information with:
Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing). Law Enforcement: If required by law, court order, or to protect our legal rights and safety. Business Partners: If SilverOakManor is acquired or merged, your data may be transferred as part of that transaction. With Your Consent: We may share information if you explicitly authorize it.
All third-party service providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
We implement industry-standard security measures to protect your information, including SSL/TLS encryption, password hashing, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password.
If you are located in the European Union or other jurisdictions with data protection laws, you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you. Right to Correction: You can request correction of inaccurate or incomplete data. Right to Deletion: You can request deletion of your data under certain circumstances ("right to be forgotten"). Right to Restriction: You can restrict how we process your data. Right to Portability: You can request your data in a portable format. Right to Object: You can object to certain data processing activities. Withdrawal of Consent: You can withdraw consent to data processing at any time.
To exercise these rights, contact us at privacy@silveroakmanor.com with your request and proof of identity.
We retain your personal data for as long as your account is active. Upon account deletion, we retain certain data for compliance, legal, and security purposes for a period of 90 days, after which it is securely deleted. Some aggregate, anonymized data may be retained indefinitely for analytical purposes and cannot be used to identify you.
SilverOakManor is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will immediately delete such information and terminate any associated accounts. If you believe a child has provided us with personal information, please contact us immediately.
SilverOakManor may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
Your data may be processed and stored in the United Kingdom and other countries. By using SilverOakManor, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We will ensure appropriate safeguards are in place for all international transfers.
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be communicated via prominent notice on our website or by email. Your continued use of the Service following any updates constitutes your acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@silveroakmanor.com. We will respond to your inquiry within 7 business days. You also have the right to lodge a complaint with your local data protection authority.
