Cookie Policy

Last Updated: June 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information about your browsing activity and are commonly used to remember your preferences and improve user experience. When you revisit the website, the cookie is sent back to the server, allowing the site to recognize you and provide personalized content.

Cookies are different from other types of tracking technology and are generally considered safe and non-harmful. However, they do collect data about your browsing habits. You have full control over cookies through your browser settings and can choose to disable them at any time.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic operation of SilverOakManor. Without them, certain features would not work properly. Essential cookies enable you to log in, maintain your session, and keep your account secure. We cannot disable these cookies as the Service requires them to function.

Examples: Session cookies, authentication tokens, security cookies, load balancing cookies

Analytics Cookies

We use analytics cookies to understand how players use SilverOakManor, including which pages are visited most frequently, how long users stay on pages, and how users navigate between pages. This information helps us improve the platform, fix bugs, and enhance features. Analytics cookies are provided by third-party services such as Google Analytics.

Examples: Tracking user behavior, measuring page performance, identifying technical issues

Preference Cookies

Preference cookies remember your choices and settings when you use SilverOakManor, such as your language preference, display settings, notification preferences, and other customizations. These cookies enhance your user experience by allowing the site to remember your preferences on future visits.

Examples: Language selection, theme preference, account settings

Marketing Cookies

Marketing cookies track your interactions with our site to deliver targeted advertisements and promotional content. They may be used to create an interest profile based on your browsing activity, which helps us show relevant ads and offers. These cookies are typically set by third-party advertising networks.

Examples: Retargeting pixels, advertising network cookies, conversion tracking

3. Cookie Details Table

Cookie Name Type Purpose Expiry
SOM_SESSION Essential User session management Session
SOM_AUTH Essential Authentication token 30 days
SOM_PREFERENCES Preference User preferences and settings 1 year
_ga Analytics Google Analytics tracking 2 years
_gid Analytics Google Analytics session 24 hours
_fbp Marketing Facebook pixel tracking 90 days

4. Managing Your Cookie Preferences

You have full control over cookies through your browser settings. Most modern browsers allow you to:

View all cookies stored on your device. Delete specific cookies or all cookies. Block new cookies from being set. Receive notifications when new cookies are set. Set your browser to automatically delete cookies when you close it.

Instructions for managing cookies vary by browser. Visit your browser's help section for specific guidance:

Google Chrome: chrome://settings/privacy
Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Privacy and Services > Cookies
Apple Safari: Preferences > Privacy > Manage Website Data

Please note that disabling essential cookies may prevent SilverOakManor from functioning properly. Analytics and marketing cookies can typically be disabled without affecting core functionality.

5. Third-Party Cookies

In addition to cookies we set directly, third-party service providers may set their own cookies when you use SilverOakManor. These third-party cookies are subject to their own privacy policies. We have no control over third-party cookies, but we carefully select service providers to ensure they maintain appropriate data protection standards.

Third-party services that may set cookies include: Google Analytics, Facebook, and other advertising networks.

6. Do Not Track

Some browsers include a Do Not Track (DNT) feature. When you enable DNT, your browser sends a signal to websites requesting that they do not track your activity. SilverOakManor respects DNT signals and will limit tracking on users who have DNT enabled, except for essential functionality required to operate the Service.

7. Cookie Consent Banner

When you first visit SilverOakManor, we display a cookie consent banner explaining our use of cookies. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences. Your choice is stored in a cookie to remember your preference on future visits. You can change your cookie preferences at any time through your account settings.

8. Changes to This Policy

We may update this Cookie Policy from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be communicated via prominent notice on our website. Your continued use of SilverOakManor following any updates constitutes your acceptance of the revised Cookie Policy.

9. Contact

If you have questions about this Cookie Policy or our use of cookies, please contact us at privacy@silveroakmanor.com. We will respond to your inquiry within 7 business days.